Skip To Main Content
Long Beach Downtown


Main Menu

Technology & Information Services - Home



Information Services

Information Services

Department Address 
1515 Hughes Way
Long Beach, CA 90810

Service Desk 
(562) 997-8411

Department Phone 
(562) 997-8345

Information Services - Administration

Contact Phone / Address Position / Responsibility
Matt Woods (562) 997-8605
(562) 997-8288 Fax
Executive Director
Brian Jackson (562) 997-8177 Administrator, Technology Support Services

Information Services - Staff

Contact Phone / Address Position / Responsibility
Javier Rivera (562) 997-8345 Administrative Secretary
Shawn Organ (562) 997-8232 Network Services Manager
Rico Alonzo (562) 997-8364 Technology Service Delivery Manager
Paul Garcia (562) 997-7507 Technology Field Operations Manager
Osvaldo Rios (562) 997-7574 Technology Field Operations Supervisor
Charles Harding (562) 997-7548 Technology Field Operations Supervisor
Jorge Garza (562) 997-7576 Technology Field Operations Supervisor
Patrizia Thompson (562) 997-8411 Senior Technology Support Representative


The Technology & Information Services Branch (TISB) provides technology planning, implementation, support and integration for administrative and instructional sites. The Branch is divided in to these five functional areas:

Service Desk - Main point of contact for all technology issues. The Service Desk can be reached 7:00 a.m. to 4:30 p.m. (except weekends and holidays) at x8411.

Project Management - The PM group is responsible for projects which entail the design, installation, upgrade or relocation of technology systems.

Data Center - Daily support and operation of the District data center and business applications such as LYNX and FINSYS.

Field Support - Technicians who perform the maintenance, support and installation of technology.

Application Support - Develops and supports custom applications (FINSYS, LYNX, HRMS) and the customization of commercial applications to support the business requirements of the District.