The District encourages the early, informal resolution of complaints at the site level whenever possible. Parents or guardians of students in the Long Beach Unified School District are urged therefore, to discuss their concerns directly with the school site employee(s) in question.
In accordance with the California Code of Regulations, the Long Beach Unified School District has established procedures for handling different types of complaints. The types of complaints are listed below along with links to the corresponding complaint form.
Types of Complaints:
Uniform Complaint Procedures
This complaint procedure governs formal complaints of discrimination, harassment, intimidation, and bullying on the basis of a person’s actual or perceived protected class: age, sex, sexual orientation, gender, gender identity, gender expression, ethnicity or ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability, actual or potential marital, family, or parental status; or on a person's association with one or more of these characteristics in any program or activity that receives or benefits from state financial assistance. The UCP may also be used when addressing complaints alleging failure to comply with state and/or federal laws regarding particular programs that receive state financial assistance, LCAP, and/or pupil fees. More information regarding UCPs can be found in the Annual Notice and Form. The UCP form shall be available free of charge at all district schools and offices.
Title IX of the Education Amendments of 1972 prohibits discrimination based on sex within federally funded education institutions. Thus, all educational programs and activities must be operated free from discrimination. Key areas addressed by Title IX include: athletics; sexual misconduct, including sexual harassment and sexual violence; pregnant and parenting students; off-campus activities; recruitment and admission; and employment. Education institutions must protect against discrimination in these areas and prevent retaliation against any person for participating in any complaint action under Title IX.
The Long Beach Unified School District has adopted a process for filing a formal complaint under Title IX utilizing the Uniform Complaint Procedure (UCP). The UCP process can be used for filing formal complaints regarding unlawful discrimination, harassment, intimidation, or bullying on the basis of sex, sexual orientation, gender, gender identity, or gender expression.
Click here for more information about Title IX
Williams Uniform Complaint Procedures
Complaints regarding the sufficiency of instructional materials, teacher vacancy or misassignment, emergency or urgent facilities conditions that pose a threat to the health and safety of students, and high school exit exam intensive instruction and service for students who have completed grade 12, should be submitted in writing using the Williams UCP form. The Williams UCP form is available in the main office at all schools and on the District website.
Complaints Concerning Instructional Materials
Complaints concerning instructional materials will be accepted only from staff, District residents, or the parents/guardians of children enrolled in a District school.
Complaints Concerning District Personnel
Every effort should be made to resolve the concerns of parents/guardians at the site or office level at the earliest possible stage. IF a complainant is unable or unwilling to resolve the complaint directly with the employee, s/he may submit an oral or written complaint to the employee’s principal or immediate supervisor. A complaint related to a principal or central office administrator shall be initially filed in writing to the Superintendent. Complaints against the Superintendent shall be submitted, in writing, to the Board of Education.
504 Complaint Procedures
If a parent/guardian disagrees with the identification, evaluation or placement of a student with disabilities under Section 504, they may initiate the following three procedures. The parent/guardian is encouraged to utilize Levels One and Two, but they may proceed directly to Level Three if they choose.
In writing, the parent/guardian may request a meeting with the Section 504 Committee in an attempt to resolve the disagreement. This meeting shall be held within fifteen (15) school days after receiving the parent/guardian’s request. This time frame may be extended by mutual agreement of the parties.
If the disagreement continues, the parent/guardian may request, in writing, an impartial hearing with the following District Section 504 Administrator for the Long Beach Unified School District:
Dr. Seema Paul, Program Administrator
Long Beach Unified School District
2221 Argonne Ave.
Long Beach, CA 90815
562 986-6870 ext. 239
LBUSD 504 Plans
If they disagree with the decision of the impartial hearing officer, they have the right to a review of that decision by a court of competent jurisdiction. 34 CFR Part 104.36
You also have the right to file a complaint with the Office of Civil Rights. The address of the regional office, which covers California is:
United States Department of Education
Office for Civil Rights
50 Beale Street, Suite 7200
San Francisco, CA 94105-1818
District Compliance Officers
The Governing Board has designated the following Compliance Officers to receive and investigate UCP and Title IX complaints and ensure District compliance with the law: