Home - Information Services
Information Services - Administration
| Contact | Phone / Address | Position / Responsibility |
|---|---|---|
|
Matt Woods |
(562) 997-8605
(562) 997-8288 Fax |
Executive Director |
|
Brian Jackson |
(562) 997-8177 |
Administrator, Technology Support Services |
Information Services - Staff
| Contact | Phone / Address | Position / Responsibility |
|---|---|---|
|
Karen Derouso |
(562) 997-8345 |
Administrative Secretary |
|
Shawn Organ |
(562) 997-8232 |
Network Services Manager |
|
Rico Alonzo |
(562) 997-8364 |
Technology Service Delivery Manager |
|
Paul Garcia |
(562) 997-7507 |
Technology Field Operations Manager |
|
Kevin Young |
(562) 997-7548 |
Technology Field Operations Supervisor |
|
Mario Coffman |
(562) 997-7576 |
Technology Field Operations Supervisor |
|
Osvaldo Rios |
(562) 997-7574 |
Technology Field Operations Supervisor |
|
Patrizia Thompson |
(562) 997-8411 |
Senior Technology Support Representative |
The Technology & Information Services Branch (TISB) provides technology planning, implementation, support and integration for administrative and instructional sites. The Branch is divided in to these five functional areas:
Help Desk - Main point of contact for all technology issues. The Help Desk can be reached 7:00 a.m. to 4:30 p.m. (except weekends and holidays) at x8411. Or email them at 'HelpDesk' in MS Outlook.
Project Management - The PM group is responsible for projects which entail the design, installation, upgrade or relocation of technology systems.
Data Center - Daily support and operation of the District data center and business applications such as LYNX (payroll).
Network/Computer Support - Network, computer and printer technicians who perform the maintenance, support and installation of technology.
Application Support - Develops and supports custom applications (FINSYS, LYNX) and the customization of commercial applications to support the business requirements of the District.
Department Address
1515 Hughes Way
Long Beach, CA 90810
Help Desk
(562) 997-8411
Department Phone
(562) 997-8345
