The District encourages the early, informal resolution of complaints at the site level whenever possible. Parents or guardians of students in the Long Beach Unified School District are urged therefore, to discuss their concerns directly with the school site employee(s) in question.
In accordance with the California Code of Regulations, the Long Beach Unified School District has established procedures for handling different types of complaints. The types of complaints are listed below along with links to the corresponding complaint form.
Types of Complaints:
Uniform Complaint Procedures
This complaint procedure governs formal complaints of discrimination, harassment, intimidation, and bullying on the basis of a person’s actual or perceived protected class: age, sex, sexual orientation, gender, gender identity, gender expression, ethnicity or ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability, actual or potential marital, family, or parental status; or on a person's association with one or more of these characteristics in any program or activity that receives or benefits from state financial assistance. The UCP may also be used when addressing complaints alleging failure to comply with state and/or federal laws regarding particular programs that receive state financial assistance, LCAP, and/or pupil fees. More information regarding UCPs can be found in the Annual Notice and Form. The UCP form shall be available free of charge at all district schools and offices.
Williams Uniform Complaint Procedures
Complaints regarding the sufficiency of instructional materials, teacher vacancy or misassignment, emergency or urgent facilities conditions that pose a threat to the health and safety of students, and high school exit exam intensive instruction and service for students who have completed grade 12, should be submitted in writing using the Williams UCP form. The Williams UCP form is available in the main office at all schools and on the District website.
Complaints Concerning Instructional Materials
Complaints concerning instructional materials will be accepted only from staff, District residents, or the parents/guardians of children enrolled in a District school.
Complaints Concerning District Personnel
Every effort should be made to resolve the concerns of parents/guardians at the site or office level at the earliest possible stage. IF a complainant is unable or unwilling to resolve the complaint directly with the employee, s/he may submit an oral or written complaint to the employee’s principal or immediate supervisor. A complaint related to a principal or central office administrator shall be initially filed in writing to the Superintendent. Complaints against the Superintendent shall be submitted, in writing, to the Board of Education.
District Compliance Officer
The Governing Board has designated the following Compliance Officer to receive and investigate complaints and ensure District compliance with the law:
Human Resource Services
Director/District Compliance Officer
Long Beach Unified School District
1515 Hughes Way
Long Beach, CA 90810
Telephone Number: (562) 997-8208